Mark Rein, he of Epic, is being quoted all over at the moment from a variety of interviews he's been doing. He's got a bee in his bonnet about second hand sales, and how the game originator should have a cut from any such sales, because they don't get paid enough already.
If you walk into EB in the US, they try and sell you a second hand version of a game before a new one. I think that's bad.
I doubt the customer thinks it's bad..
It would be fine if they share that revenue with us. They can also be marketing partners with us as well. We can have an official refurbished games policy. That's the problem. Those resold games use server resources, tech support. The majority of guys calling up saying "I don't have my serial number", I'm sure a lot of those are resold. It costs us money. Those customers think they paid for it, and they're entitled to support. The reality is, we didn't get paid. They didn't pay us.
If Person A sells their game to Person B, then Person A no longer needs support for that game and Person B does. A simple swap-out. No net result on any tech support lines or whatnot, strange man.
He did this same rant at Edinburgh this year, asking for a cut of any second hand sales, and calling for the banning of game rentals. Banning rentals! Quite amazing. Also, he looks exactly like that bloke from Spin City.
... that bloke: